In this review of BetOnline.ag, we will take a comprehensive look at the site, their online casino, and sports betting options. Although this site excels in terms of real money games, banking options for deposits and payouts, and their excellent user interface, they could use some work in other areas. In order to give you a truly unbiased take on BetOnline, we will examine the pros along with the cons and allow you to make the ultimate decision if this is the best real money gambling site for your needs!
Pros
US Players are Accepted
Generous $3,000 Welcome Bonus
Sports Betting, Casino, and Poker
Instant Play and Software Downloads
Over 400 Games Available
Nearly 25 Live Dealer Casino Games
Cons
- 6% Fee on Credit Card Deposits
Fees on Check by Courier Payouts
Some Bonuses Have High Rollover
Past Customer Support Issues Reported
Few Daily Deals for Returning Customers
High Minimum Payout for Some Methods
BetOnline is a private gambling company offering sportsbook options alongside a wide variety of other services. While the company’s management has been part of the market since 1991, BetOnline itself was founded in 2001 by Eddie Robbins III.
Since its founding, the company has picked up traffic quickly, sitting somewhere in the top 50 betting exchanges in the world by visits. As such, it’s easy to expect BetOnline to offer quite a few good options, which the company luckily does.
Alongside some high-quality offerings, BetOnline is also a heavy pusher on innovation, becoming one of the first poker rooms to accept Bitcoin back in 2017. The Panama-headquartered company is well-known for its extensive sportsbook, which has kept BetOnline relevant for over 20+ years since its inception.
What services does BetOnline offer?
Within the BetOnline review there are six significant services: sports, live betting, casino, racebook, poker, and esports. Alongside these, the company has contests and promos listed at the top of its website, although they’re not services.
Sportsbetting
BetOnline review starts with the sportsbook, complete with twenty-three individual sports to bet on. These are split between ten main sports (and odds boosters) alongside thirteen ‘other sports.’ The main sports are the main sports, which BetOnline offers hundreds of betting possibilities.
There are quite a few options on the homepage for the sportsbook, with the opportunity to swap between all the sports quickly, change your bet between straight, parlay, teaser, and if bet, in addition to listing free play, absolute risk, and potential win values.
On every bet, there are also listings on the spread, money line, total, in addition to the numbered part of the bet, the time and date, current odds, and which team’s ahead in how many markets. Most of the sports offered are like this, showing you quick statistics and little tidbits about the games.
Going through each sport’s menus, you’ll find it split into the types of game betting, the locations, the games, the tournaments, and much more. As a result, there’s a good amount of depth in choosing what you want to bet on, with enough transparency to make it seem not too sketchy. This is great, especially considering this is, after all, a sportsbook.
BetOnline Live Betting
At the time of checking this out (7:54 PM), there is ten individual sports split between “now live” and “upcoming.” There’s a good selection across both, although it’s smaller than the standard sportsbook, considering live betting.
There’s always more power and the like behind live betting, meaning selections are usually much smaller. BetOnline’s is much smaller than its sportsbook, although not every sport is currently live. With a sportsbook, you can bet out in advance, meaning there are hundreds of more games to look at. Live betting is, after all, live.
Past that disclaimer, everything looks excellent. A lot is going on BetOnline.ag, although it’s not hard to understand. On the left, you have the listings for sports and the number of live games. The middle has a specific game in action, letting you view odds for:
Example
- Side,
- Moneyline,
- Total [1st Half],
- Moneyline [2nd Quarter],
- Moneyline – 3 Way [2nd Quarter],
- Highest Scoring Quarter,
- Total – 3 Way [1st Half],
- Total,
- Side [1st Half],
- Moneyline [1st Half],
- Moneyline – 3 Way [1st Half],
- Highest Scoring Half,
- Halftime/Fulltime [Regulation],
- and Total – 3 Way [Regulation].
This is just an example college football game, although it’s a good view of how much is available. There are a lot of statistics to go from, and that’s great when you’re dealing with betting. Plus, it allows you to bet on any variety of odds very quickly.
To the right of this, you’ll find the bet slip, with short bet, place all bets, an adjuster for favorable price changes, accept changes, and a few market tips. The market tips are an excellent addition for me, as they give some hints and statistics about other games while they’re in motion, alongside the money line for the game.
In all, there’s a lot of variety in live games, in addition to statistics you can use while betting. BetOnline offers quite a few options to customize your view, too, meaning you can set everything up as you please. It’s nice, and frankly, relatively underappreciated.
BetOnline Casino
The second important part of the BetOnline review is the casino. The company offers a lobby, table games section, slots, new, live casino video poker, and specialty games selection to choose from, meaning you’ll be able to find virtually anything to fit your casino needs. But, unfortunately, it also means this brief BetOnline casino review isn’t going to be very quick.
Lobby
On the front lobby page, you gain access to 20-30 games, those which BetOnline finds the ‘popular games.’ These seem to be well made, with options from Betsoft and other major game developers. But, again, there’s a wide selection, and you can see they’ve spent some time choosing quality over quality.
However, while it all looks lovely, there’s no way to check out the games without an account. I understand that BetOnline would like to lock things behind an account, but it’s much harder to judge something without being able to see it. Furthermore, it’s well-known that some customers won’t even sign up for a casino without seeing the games in action. It’s a minor pet peeve, but still there, nonetheless.
Table Games
On the table games option, you can see BetOnline’s size start to shine. This is because there are so many options from so many unique developers. They have dozens of blackjacks, craps, roulette, table poker, and baccarat games, all with their wide selection.
There’s quite a lot, honestly, and it’s nice to see. Although most know BetOnline for their sports betting, this casino isn’t a slacker. Instead, the company provides a massive combination of quantity and quality, which you don’t see with many other options.
Slots
And luckily, that carries over into BetOnline’s slots offerings. There are what look to be hundreds of slots, with most of them looking well-designed. Sure, a few look a little ‘wonk,’ but those are primarily thanks to DGS. They’re not a terrible developer, but some of their games don’t look the best.
That doesn’t seem to leave much of an impact, though, with several of BetOnline’s most played games belonging to the company. Other than those few, you’re greeted with vast selections of slots, split between a wide variety of developers and publishers.
It’s imposing and seems to be even a step up from the table games. There are, after all, hundreds of unique games, which all look amazing. Again, it’s a little painful not to see any of these slots without signing up and viewing it, but the variety more than makes up for it.
Live Casino
Afterward, we have a live casino, split into Black and Red as many other sites do. I count 13 lives Black games, with a good mixture between blackjack, roulette, and baccarat, with 18 Red games, split into blackjack, roulette, baccarat, and Super6.
Honestly, there’s not too much to say about this collection, except it seems a good combination of quality and quantity. With video poker, it’s the same story. There are just 15 video poker games, although that’s decent considering how hard it is to make video poker games.
Video Poker
I can see seven multi-hand games and eight single-hand games, split between jokers wild, Jack’s or better, aces and eights, Deuce’s, and a few more. Although it’s not necessarily notable, there’s a great combo, as with much of the rest of BetOnline.
Specialty Games
However, specialty games kick things back up. The last of BetOnline’s six major casino products, these games total 22, with various decently designed options. Off the bat, there are bet $300 to win $300,000, five free spins, jackpots of 12,600 times, bet $0.50 for $50,000, and a few more.
This is BetOnline’s big betting option, providing a chance to win a lot of money in their casino, with a bit less upfront. As always, there’s a great combo of variety and quality, setting up a well-made way to earn a lot from a little.
Racebook
Like BetOnline’s sportsbook, this is a book for betting. However, it happens to be on horse races this time. At the time of writing, there seem to be a few dozen options on the left side, split between countries, race types, and the tracks.
Other than that, this is surprisingly barren, with just the upcoming races and my current bets on the page. I’d have honestly expected a bit more, maybe with some track visuals, although I guess this still works. After all, there is a rotating sheet at the top with some information, and you can navigate to everything by pressing the race you want to check out.
BetOnline Poker
BetOnline Poker is the company’s most mobile service, with the ability to download the “BetOnline Poker” app on iOS, PC, and Android, meaning you can take it on the go. That’s great for poker games, especially considering many don’t want to be forced to play them while sitting at a desk.
Immediately off the poker page, BetOnline shows their tournaments; at the time of writing, there were nine of them, from Sunday Majors to Tournament Request to Rebuy Frenzy. Likely, they rotate heavily throughout the day and the week, so definitely assume that there are new ones as time goes on.
From this home page (tournaments, oddly enough), you can visit:
- Play Now,
- Download,
- Getting Started,
- Promotions,
- Tournaments,
- Features,
- and Hand Rankings.
Although I like it, there’s an odd number of instructions and tidbits of information for a betting site. Unfortunately, these websites lose traffic and customers to the sheer complexity of arbitrage and poker rules. BetOnline tries to fix that with a good amount of beginner information, alongside a platform that also works for experts.
No App
And, oddly enough, I can’t access the platform from the App Store, which is an issue. The “app” that BetOnline refers to is just their website on mobile. As such, instead of downloading an app, you must scan a QR code and log into your account to access services through Safari. That’s a big issue, especially considering it seems like a fix for a problem that shouldn’t have existed in the first place. On the other hand, other companies, like Bet365, have apps that work well on phones, although there’s likely a regulation issue behind that.
Anyway, this is a good selection, even though (yet again) you can’t access anything significant without logging in. It would be great if BetOnline allowed you to view the games without needing to join the site, although it makes sense if you were interested in the platform. But, of course, after reading this BetOnline review you’d have an account anyway, so this is more of an issue with transparency rather than BetOnline itself.
BetOnline eSports
BetOnline eSports is the company’s last primary offering, obviously made of eSports. There is a good selection of rounds to bet on (I counted 16 at the time of writing), with information on the spread, over/under, and map statistics. Moreover, there’s a menu to check live statistics, today’s games, bet in early markets, inspect futures, and review results.
It seems like there’s less functionality compared to BetOnline’s other sportsbook, although there’s enough to make this work as an eSports platform. Plus, not too many companies put much effort into eSports, specifically, meaning that its platform is unique.
There’s also the ability to watch games live, check the stats, and update odds as the eSports games progress. It’s well set up, even if there’s not too much functionality put into it.
How are BetOnline’s software and website?
Computer Website
I don’t hate it — that’s super generic, although it’s a pretty accurate description. The homepage is lovely, and options like live betting and the online casino are very well set up, although everything else is just fine. There’s even an option to switch to the “Classic BetOnline website” if you want to.
Either way, this is not a knock at the company’s actual offerings. Everything looks to be very high quality, even if the upfront isn’t set up the best. My real issue is just how little they provide on the surface, with horse betting as a great example.
All you see are the names of upcoming races and the race number. There’s also the time until the race. After that, you must click on a race to see the weight of horses, the runners, place numbers, trainers, prices, and everything else. Once it’s opened, it looks great — the big issue is just that BetOnline didn’t have at least one race already open to see.
Mobile Website
However, that issue is gone on mobile. Opening the website on an iPhone or Android device, you’re greeted with a fantastic website. Everything is laid out perfectly for a mobile phone, with login and join still in the upper corner, and everything is excellent at the bottom.
You can press cashier, sports, live, casino, and these three lines to open the entire menu from the very start. It’s all incredibly well laid out, and everything is reachable from your thumbs at the bottom of your phone. Once you press anything, the site even looks better, with a surprisingly lovely layout for every platform.
Again, everything is laid out perfectly, spaced out amazingly, and the mobile site is one of the best I’ve ever seen. I think it’s so good. It’s the best way to play — that’s right, my opinion is that the mobile site outclasses the BetOnline.ag website on PC. Yeah.
BetOnline Customer Service
BetOnline review can’t be complete and of course, a betting site isn’t a betting site without customer service, which BetOnline has in spades.
The company offers a live chat, email option, FAQ, and help center, all easily accessible in bubbles at the bottom of the page. There are quite a few options, and it’s excellent, especially considering how often people have an issue with a site, can’t get customer service, then slather a company with hate online.
Live Chat is excellent, letting you talk with a representative, even if you’re not logged in. There’s a quick menu asking if you need a cashier, casino, sports, poker, other, or Spanish representative, each of which will then redirect you. It’s excellent and effortless to take advantage of.
The same goes for email, the FAQ, and the help center, although those are a little more straightforward. After all, they are just email, an FAQ, and the help center.
What bonuses does BetOnline offer?
This BetOnline review can’t be a complete one if we don’t mention all the offers Betonline provide. Starting with 100% deposit bonus for new customers up to $1,000. Don’t forget that you can take a 35% reload bonus every time you make a deposit. Casino bonuses, offer for in play betting, poker welcome offers – honestly this is the best place to take a bonus.
As for bonuses, well, BetOnline is likely unmatched. There are so many. We’re going to have to separate the rewards by their categories. That’s how many there are. So, let’s get started with this BetOnline bonus review, with:
BetOnline Deposit Bonuses
- 50% Sports Welcome Bonus | 50% bonus up to $1,000 on your first deposit
- 10% Bitcoin Boost | 10% boost on Bitcoin deposits
- 1st Time Crypto Bonus | 100% boost on your first crypto deposit
- 100% Casino Welcome Bonus | first three casino deposits are matched 100% from $25 to $1,000
- Poker Welcome Bonus | same as the casino bonus but for poker
- 25% Sports Reload Bonus | 25% bonus up to $250 for every reload
- 35% Crypto Reload Bonus | 35% reload bonus on every qualifying crypto reload
BetOnline Sports Bonuses
- $25 Risk-Free Player Props Wager
- Mobile Betting $50 Free Play | get up to $50 in free plays on your first mobile sports bet
- Win Double on Fight Night | get up to $100 in doubles on knockouts
BetOnline Casino Bonus
- $3,000 Casino Bonus | 100% bonus up to $1,000 across first three bonuses
- 20% Monthly Reload | 20% top-up monthly
- $1,000,000 in Monthly Prizes | just $1,000,000 in tournament prizes every month
- The Ultimate Spin-Off | invite to a $5,000 weekly tournament
- 10% Weekly Casino Rebate | 10% of losses rebated
- Game of the Week | play at least 100 spins for a chance to win 1 of 10 $500 bonuses
- Turbo Tuesday | a boost to up to three Tuesday deposits
BetOnline Poker Bonuses
- $10,000 in Weekly Shootouts
- $100,000 PKO Thanksgiving | $55 buy-in for the chance to win
- Bad Beat Jackpot | if you hand of four-of-a-kind deuces or better loses, you win the jackpot
- New Boost Bad Beat Jackpot | greater rewards with the above jackpot bonus
- $1 Million Sit and Go | $10 bet for the chance to win $1 million
BetOnline Horse Bonuses
- Daily 9% Rebates
- $25 Risk-Free | $25 boost to betting
BetOnline Refer-a-Friend
Like a few other betting sites, BetOnline offers a refer-a-friend program, which lets you earn up to $200 off a 200% bankroll boost. For each friend that signs up, you’ll get that 200% bankroll boost, letting you rake in $200 for every $100 after each friend signs up.
While the company doesn’t necessarily have a loyalty program like others, which would allow you to earn returns for playing more and being loyal, BetOnline’s bonuses are not lacking. There are quite a few, and that’s ignoring the countless rotating free entries to several multi-hundred-thousand-dollar tournament promotions. There’s a lot.
Deposit and Withdraw
This BetOnline review gives you all the information about the payment options. Even a few years ago, transfers in the gambling world were exclusively for e-wallets like PayPal or Neteller, oftentimes with Skrill and EcoPayz. Nowadays, it’s almost completely different, although with the same general outcome. Innovations have been pumped out left and right, even though the technology isn’t even legalized in many regions. Today we have cryptocurrencies. That’s the only way to satisfy the high stakes gamblers. We got Bitcoin, Ethereum and Bitcoin Cash. BetOnline accepts all of them. Not only the accept crypto deposits and payouts, they encourage their clients to use them. And this is the fastest payout option you can get.
As we’ve mentioned, BetOnline was one of the first corporations to accept Bitcoin in the gaming world, and it’s pretty easy to see. The company provides a list of their payment methods, deposit, and payout on their website, with the minimum and maximum deposits and withdrawals, along with the fees and transaction timing.
All BetOnline Payment Options
So, let’s get started with deposit options:
- Bitcoin | $20 min and $100,000 max | minutes
- Ethereum | $20 to $100,000 | less than 30 minutes
- Litecoin | $20 to $100,000 | less than 30 minutes
- Bitcoin Cash | $20 to $100,000 | less than 30 minutes
- Ripple | $20 to $100,000 | less than 30 minutes
- Mastercard – American Express – Discover – Visa | $50 to $2,500
- Person to Person | $100 to $600 | within 5 business days
- MoneyOrders | $300 to $9,000 | within 7 business days
- Bank Wire Transfer | $1,000 with no max | within 15 business days
- Cashier’s Check | $1,500 to $15,000 | within however long shipping takes
Then, payout options (notice there is no debit/credit card or money orders, and even though everything is the same, BetOnline promises sub-day payout for some of the options):
- Bitcoin | same
- Litecoin | same
- Ripple | same
- Ethereum | same
- Bitcoin Cash | same
- Person to Person | same
- Bank Wire Transfer | same
- Cashier’s Check | same
All in all, BetOnline offers more than a few payment options, both inwards and outwards, with some great timing. Some other sites I’ve seen have had the deposit and payout times for some cryptocurrencies in the hours (or even days?), somehow, even though they’re running from the same platform.
BetOnline doesn’t do that, though, promising quick payouts across the guaranteed speedy options and those that should take longer but don’t. Even with some Trustpilot reviews saying times are incredibly long, it’s hard to believe, especially with BetOnline’s 48-hour guarantee.
Is BetOnline Safe and Legit?
Well, yeah – BetOnline is legit.
The company takes as many precautions as it can to ensure they’re safe and secure. BetOnline operates in the United States, which means that they’re forced to comply with some of the strictest security and gambling regulations in the entire world.
While they’re headquartered in Panama, which is an infamous tax haven and independent country, the founder and CEO, Eddie Robbins III, is a trustworthy man. He’s had experience in BetOnline’s industry for decades, carrying over that dedication and knowledge with his seasoned team.
Alongside the credentials, BetOnline uses HTTPS encryption and an SSL certificate to ensure that everything going through their site is encrypted. Plus, the company guarantees 48-hour payouts (at the longest), high credit card acceptance, and assured odds.
BetOnline’s rules, privacy policy, affiliates, terms and conditions, responsible gambling information, and help section are all easily accessible and are quite easily used. There’s a lot of information, which is a great sign towards a responsible company.
Plus, even if you’re not confident in the security, BetOnline offers cryptocurrency deposits and payouts. While cryptocurrencies payments aren’t secret or anonymous, they’re incredibly secure and reveal no personal information. But, if someone did steal your money, you could track it across the blockchain to ensure you knew precisely where your money went.
Overall and according to all BetOnline reviews, everything seems to be great, especially in terms of privacy, security, and reliability.
Trustpilot
However, if you visit Trustpilot, you’ll see another story entirely. BetOnline review currently holds a whopping 1.5 stars out of 5, with 88% of people leaving a “Bad” rating.
That might seem like a death sentence at first until you realize that people only come to these websites if they have a unique, life-changing experience or one that was mildly bad. There are so many things that could go wrong with a betting site, especially when dealing with cryptocurrencies.
If you send the wrong cryptocurrency to the wrong place, mistype something, or use the wrong wallet type, things can go bad quickly. In these cases, it’s the customer’s fault, rather than BetOnline’s, although they’d gladly complain on Trustpilot for a chance to get a refund. We’re not worried, though, and I have trust that BetOnline is a reputable and secure platform.
BetOnline Review Conclusion
Overall, BetOnline seems to be quite a reputable site, having existed for decades with enough offerings to make new and veteran players happy. In addition, there’s a good variety of options, bonuses, and decent services, tying together into one excellent package.
While the games and services’ layouts aren’t necessarily the best, they’re able to get things done, even if they’re missing some key features. In addition, BetOnline seems to be continuously updating its software and sites (according to the website), meaning that we will hopefully see a growing change towards something good.
So, though there are issues here and there, the sum of the parts is more valuable than the parts individually. The tight packaging, great offerings, high bonuses, decently set-up payment and deposit settings, and customer service make this a notable standout in the growing (and crowded) online betting market.
As such, I give BetOnline a high rating, boosted by their reliable services, quick payout timing, broad diversification, and unique mobile website. Although it has its issues in a few places, the benefits outweigh the issues that I can see with the website. Especially with the mobile page, why didn’t they base desktop designs after that?